Returns & Exchanges

At Express, we want you to love your look, which is why we offer a flexible 30-day return policy for items in their original, unworn condition with tags attached. Whether you need a different size or a full refund, our streamlined process ensures a quick and easy experience.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and labels are included.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier at any authorized drop-off location and keep your tracking number to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing